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COVID-19 is a pesky rascal and should not be taken lightly!

Our favorite little virus can’t take a hint and is still lounging around. So here is a few things we are doing to make sure everyone stays safe below.

COVID-19 Plans and Procedures

We care deeply about our family of staff, customers and greater community during this COVID-19 pandemic. We recognize that you along with your family, have always put trust in us to provide a safe and fun experience. Therefore, we’ve taken as many measures to ensure everyones absolute safety.

While this year will be a new experience, we aim to provide a fun time for all in compliance with government guidelines. We continue to follow government policy changes, CDC guidelines, and government mandates. We will make appropriate changes if needed.

While we recognize our plan meets, and often exceeds, local guidelines, it’s meant to guide and indicate the measures we’re committed to, in keeping everyone safe.

The following will serve as our plans for the 13 nights of our event. We hope you will join us!

  • It will be mandatory for all customers to wear a mask while on site. Strictly enforced with zero exceptions.

  • To help with Social Distancing, all tickets will be sold in time blocks. This will spread out to about 200 people per hour vs 1000 people all in the first two hours. Much less crowded, more space around people and less waiting.

  • Hand Sanitizer will be available to customers and crew at all times.

  • We will have additional staff cleaning all high traffic areas with disinfectant at least every 45 min.

  • When crew arrive to check in, their temperature will be taken, and a basic wellness check will be logged.

  • Makeup chairs and counters will be disinfected between each actor.

  • Makeup Artists will be in 3xPPE (Gloves, eye wear and masks)

  • 3D glasses for “Underland” will be one-time-use, then disinfected with an ULV Atomizing sanitizer for the next day.

  • Only pre-purchased tickets will be accepted. No cash accepted at event. Merch can be purchased via website, then picked up at the show.